Nuance-Forrester: Independent Study Finds Consumers Want Increased Automation in the Contact Center and have an Overwhelming Interest in Proactive Notifications

…a commissioned study conducted by Forrester Consulting on behalf of Nuance titled, “Driving Consumer Engagement with Automated Telephone Customer Service.” The study revealed that consumers rate automated telephone customer service…

Voxbone and I6NET Complete Interoperability Test for 3G Video-to-Mobile-Phone Services

…teamed technology does not require the caller to have a data plan, or to download any software. In the application tested, a caller using a 3G phone was able to…

Conference: Let’s talk about “Unified Video Communications”

…Zuylen Consultant Krist Vanneste Smarttelecom – http://www.smarttelecom.be Bert Verhelst Smarttelecom – http://www.smarttelecom.be   Location Hotel – Au Repos Des Chasseurs Avenue Charle Albert, 11 1170 Brussels (Belgium) http://www.repos-des-chasseurs.com/   Sponsors…

Redfone and I6NET Partner to Bring High Availability to IVR/IVVR platforms powered by VXI* VoiceXML product

compatibility, scalability and redundancy. REDFONE Communications LLC 9941 West Jessamine St, Miami, Fl. 33157 USA info @ red-fone . com | www.red-fone.com About I6NET I6NET Solutions and Technologies is an…

We are upgrading our website

…features. For those who can’t wait released web site : Long term support VXI* 13.1 : http://downloads.i6net.com/vxi/ Latest version, we have a dedicated a website : http://www.voximal.com Thanks for reading…

Fundación Tecsos aborda el proyecto piloto Enredate con la tecnología de Altitude Software e I6NET [Spanish]

…tabletas. Puede contactar con I6NET Solutions and Technologies, SL en el correo electrónico info@i6net.com. Síganos en Twitter (http://twitter.com/i6net), Linkedin (http://www.linkedin.com/companies/i6net-solutions-and-technologies) y Facebook (https://www.facebook.com/i6net) [dt_divider style=”gap”/] Source: [download id=”218″ format=”1″ autop=”false”]…

CNT Ecuador launches 116, the first voice portal for all its international calls traffic

communication solutions connecting the Web, the telephone and information systems. www.interlancompu.com | IT & Telecom Service Provider About Verbio Verbio Technologies S.L., based in Barcelona (Spain), is a company specialized…

ChangeLog OLD

…correction (item increment removed) add: Support 3gp file format extension mod: Update from sip.fontventa.com (12/01) mod: Update from sip.fontventa.com (15/12) add: Test tool to check the code mod: Update from…

Changelog_

…from sip.fontventa.com (12/01) mod: Update from sip.fontventa.com (15/12) add: Test tool to check the code mod: Update from sip.fontventa.com (29/11) add: builtin and dynamic speech grammar supported mod: Number of…

Launch of the new Voximal website

We are pleased to announce the launch of our new Voximal website. Come and discover a redesigned website in a world of programming! https://www.voximal.com