Nuance-Forrester: Independent Study Finds Consumers Want Increased Automation in the Contact Center and have an Overwhelming Interest in Proactive Notifications

…a commissioned study conducted by Forrester Consulting on behalf of Nuance titled, “Driving Consumer Engagement with Automated Telephone Customer Service.” The study revealed that consumers rate automated telephone customer service…

Phemium Consultant, the first SaaS Video Teleconsulting platform in a web portal or 3G

February 3, 2010, Madrid, Barcelone – Spain. ANDROME partners with I6NET for its Phemium Consultant platform (www.phemiumconsultant.com), to provide dynamic voice/video menus for remote consulting for both phone and 3G…

Conference: Let’s talk about “Unified Video Communications”

…Zuylen Consultant Krist Vanneste Smarttelecom – http://www.smarttelecom.be Bert Verhelst Smarttelecom – http://www.smarttelecom.be   Location Hotel – Au Repos Des Chasseurs Avenue Charle Albert, 11 1170 Brussels (Belgium) http://www.repos-des-chasseurs.com/   Sponsors…

Some VoiceXML 2.0 applications examples and tutorials

…W3C VoiceXML 2.0 Reference http://www.w3.org/TR/voicexml20/ VoiceXML features and examples http://www.w3.org/Voice/Guide/ VoiceXML tutorials http://www.voicexml.org/tutorials/intro1.html More examples written in VoiceXML 2.0 http://www.voicexml.org/conformance/samples/voicexml_samples_20010815.zip VoiceXML best practices http://www.voice-push.com Thank you for your continuous support!…

We are upgrading our website

…features. For those who can’t wait released web site : Long term support VXI* 13.1 : http://downloads.i6net.com/vxi/ Latest version, we have a dedicated a website : http://www.voximal.com Thanks for reading…

Fundación Tecsos aborda el proyecto piloto Enredate con la tecnología de Altitude Software e I6NET [Spanish]

…tabletas. Puede contactar con I6NET Solutions and Technologies, SL en el correo electrónico info@i6net.com. Síganos en Twitter (http://twitter.com/i6net), Linkedin (http://www.linkedin.com/companies/i6net-solutions-and-technologies) y Facebook (https://www.facebook.com/i6net) [dt_divider style=”gap”/] Source: [download id=”218″ format=”1″ autop=”false”]…

Redfone and I6NET Partner to Bring High Availability to IVR/IVVR platforms powered by VXI* VoiceXML product

…scalable IVR /IVVR architectures, leveraging low cost open source software and standards based VoiceXML formatting. Download FREE Case Study: [download id=”40″] foneBRIDGE2 Overview foneBRIDGE2 is a T1/E1 PRI-to-Ethernet Bridge. It…

New Installation Guide edition for VXI* 6.2

Download: [download id=”132″ format=”1″ autop=”false”] Some updates: System management Configuration description (vxml.conf) VoiceXML Accounts configuration (accounts) Cache management Create your first VoiceXML service Commercial license activation Configuration files (examples) More…

Launch of the new Voximal website

We are pleased to announce the launch of our new Voximal website. Come and discover a redesigned website in a world of programming! https://www.voximal.com

New Asterisk.org website layout!

…is the most important Open Computerized Telephony Integration platform, which have a number of very useful input/output telecom channels. I6NET says: Welcome, to this new Asterisk’s community website! Source: www.asterisk.org…