Blog


March 24, 2011

How to code a Callback feature using VoiceXML ?

Find here a small example about how to implement a VoiceXML callback feature for your IVR service. VXI* won’t pikup the call of the caller, a ringback tone is playing before handup. Once the call is hangup, the platform callback the caller (caller ID or session.connection.remote.uri). A callback service is a very good idea to avoid call charges for your customers when they are calling you. account1: Call 0001 the IVR pickup the call… and execute your service (charged if you call it directly) account2: Call 0002 the IVR don’t pickup the call… ringbacktone message and call back you to execute your service (free call, with callback) System Requirements: Asterisk 1.4, 1.6, 1.8 VXI* VoiceXML browser 6.0 or upper VoIP or E1/T1 carrier must support ringbacktone/earlymedia VoiceXML Accounts: vxml.conf [account1] name=voicexml_service number=0001 url=http://localhost/vxml/index.vxml dialformat=SIP/%s [account2] name=notanswer_callback number=0002 url=http://localhost/vxml/callback.vxml dialformat=SIP/%s force=ringing […]
March 22, 2011

New VXI* VoiceXML browser 6.0 released!

We very are pleased to present the 2011’s release 6.0 ref. 2011-03-18 of our VXI* VoiceXML Browser for Asterisk. There’s a lot of improvements and new specific features like the ringback tones over VoiceXML, advanded TTS/ASR functions,… that will provide you the best IVR experience for your voice and video telephony projects. VXI* 6.0 is suitable for production platforms running with all lastest Asterisk 1.4, 1.6 and now 1.8 kernels! (all Asterisk’s packages are available for download too). Linux OS kernels versions available: Debian 6.0 Squeeze (New) Debian 5.0 Lenny (Updated) CentOs 5.4 (Updated) NOTE: Debian 4.0 Etch and 3.0 Sarge (Discontinued) You can download these new binary packages from this website for registered users. Powered by I6NET Software New features added and modifications: add: License option to disable the VoiceXML session. add: CLI command originate to generate a call (and […]
March 22, 2011

Event: “Technología a la Carta – Menú Primavera” Video Contact Center for your Business by Altitude Software and I6NET

Altitude Software and I6NET are pleased to announce “Tecnología a la Carta – Menú Primavera” an event about Video Contact Center for your Business. Spring starts next April 12th, 2011 shifting from traditional voice-based systems to multimedia wireline and mobile contact centers. Discover new ways to serve customers in the fields of banking, finance, customer support, telemedicine, the legal profession, and more. Where/When: Madrid (Spain), Palacio Fortuny – Calle Fortuny April 12th, 2011 at 11h00 – 13h15 Keynotes: Eduardo Malpica, Presales Manager at Altitude Software Iván Sixto, CEO at I6NET Contents of  the “Spring Menu”: Video for the Contact Centers Benefits for the Society, Businesses and Users Video Contact Center Challenges Video Applications and Trends Business Cases Demo Please book your place at the event to avoid disappointment. Places are limited and fill up quick here.
March 18, 2011

I6NET and IVONA Text-To-Speech Partner To Provide New TTS Technology and Voices For VXI* VoiceXML Browser on Asterisk Platforms

March 18th, 2011, Madrid, Spain and Gdynia, Poland. IVONA Text-to-Speech, global speech technology provider, and I6NET, provider of IP/3G telephony IVR/IVVR solutions for Asterisk, today announced the availability of a new IVONA Text-to-Speech (TTS) connector to the VXI* VoiceXML browser for Asterisk platforms. With VXI*, customers can access IVONA high-quality TTS voices to send and receive voice and video messages, listen to phone podcasts, newspaper articles, etc., all leveraging IVONA’s highly intelligible, human-like Text-to-Speech. The VXI* high-optimization integration with Asterisk provides advanced voice and video services, including protocol conversion, SSML, media conversion and streaming, application logic and third party integration. It supports industry standards for and is compatible with all devices supported by Asterisk. “IVONA is more than a high-quality Text-to-Speech engine for our VXI* VoiceXML solutions,” explained Iván Sixto, CEO and Business Development Manager of I6NET. “They are able to enhance […]
March 15, 2011

Voice over IP Event at Avila

Where/When: Ávila (Spain) – Auditorio Municipal San Francisco March 21th, 2011 at 9h30 – 13h00 Keynotes: Juan Ignacio Cabrera (Avanzada7) Alberto Sagredo (Avanzada7) José Manuel Hinojosa (Ambiser) Iván Sixto (I6NET) José Manuel Izquierdo (Ayto de Ávila) Contents: Voice over IP Beneficts and Cost Reduction, PBX solutions Asterisk, the Open Source PBX for the Public Sector Voice over IP  for Citizens’ Services Improvements System Integration with other technologies Voice Portals for the Public Sector Business Cases
March 9, 2011

Improve your Phone System with IVR, voice and video calling apps to make your business more productive

Very good post from Angie Reed, Product Marketing Manager at Digium talking about how users and entreprises are always looking for better Communication Solutions. Smart Phones are user-centric devices but Businesses require better Phone Systems. That’s right, that most technology users want immediate access to information – a single device for my camera, music (MP3 Player), GPS, email and, of course a phone. A smart phone is that powerfully useful tool that makes life easier. So, for better or worse, they are willing to incur the sunk cost associated with changing cell phones frequently just to gain the latest features and capabilities. Then, is it really a surprise that businesses want to improve their communications too? Like the mobile phone, users want a single interface to access their phone calls, their associated emails, presence, chat, CRM systems, caller location services […]
March 2, 2011

VXI* VoiceXML Browser 6.0 coming soon…

A new VXI* 6.0 release of our VoiceXML browser for Asterisk will be soon available for new IVR / IVVR production platforms. This new package suite comes with Xtras* Extensions for all Linux Distributions for 32bit and 64bit. Some updates of this new 6.0 release are: New Xtras* Extensions updated New Text-to-Speech (TTS) engines availables New Speech Recognition (ASR) engines availables Video 3G/IP and Flash/RTMP extensions updated Ringback tones through VoiceXML Code improvements and corrections
February 22, 2011

Flash applications remote-controlled by a phone call

To create amazing services that provide significant value added you have to break barriers. Today’s example shows how you can connect two very different technology environments, a Flash application and a Telephony service. Have you ever think about it before? It’s something you can do thanks to our ultimate Xtras* Flash/RTMP server channel for VXI* over Asterisk. This RTMP channel is a small Flash server which can connect a phone number through VoiceXML to a Flash applet. For example, a user can call with his own phone to move a paddle using the keypad of a Pong video game coded in Flash. No specific telephony developments are required. There’s hundred of business opportunities that could require to connect a Flash service and Telephony to get feedback from consumers. What for: Interactive Outdoor Advertising Dynamic Marketing (video, flash, TV displays, shopping […]
February 18, 2011

Some pictures from MWC Barcelona 2011!

Welcome to MWC Barcelona 2011! We hope you will enjoy these pictures of the Mobile Industry greatest event, to discover new products, technologies, services, partnerships and innovations. Link to Flickr: http://www.flickr.com/photos/i6net/sets/72157625939811971/
February 17, 2011

New Ringback tone function through VoiceXML is coming soon with VXI* 6.0

A ringback tone is an audible indication that is heard on the telephone line by the caller while the phone they called is still in use. It is normally a repeated tone, designed to assure the calling party that the called party’s line is ringing, although the ring-back tone may be a song or now any dynamic voice content. The ultimate VXI* VoiceXML browser 6.0 is able to execute a VoiceXML session during ringback tone for your phone services. Now you can provide information or get caller ID during all ringback tone with or without call pikup. You can also create personalized contents for each caller. Beneficts: Caller ID detection Duration, according to your carrier (arround 30s … 60s) Text-to-Speech or pre-recorded contents Easy to configure with VXML accounts Callback services (thru VoiceXML) No costs for callers! Requirements: Asterisk 1.4 […]