Blog


August 16, 2009

VoiceXML for Asterisk to replace your existing IVR platforms

All of the more basic DTMF-driven IVR services can be re-created with VoiceXML and the open service architecure that it espouses. The caller isn’t going to notice much of a difference unless you take the migration as an opportunity to rework the user interface. However, moving from a proprietory IVR to a more flexible modern architecure does bring a lot of technical advantages. The advantage that VoiceXML offers is the speed with which changes can be made and new functionality added. You are no longer dependent on your IVR supplier to make any modifications you require and you can re-use existing IT infrastructure and interfaces. These engineering changes have an effect in terms of the product, as any modifications are now easier and quicker to do, resulting in a faster time2market for better customer-oriented services. Actually, by randomising some prompts […]
August 14, 2009

Using VoiceXML with the Asterisk Dialplan

The dialplan is the routing core of an Asterisk server. Its sole role is to look at what is dialed, and route the call to its destination. This is the core of any telephony system and Asterisk is no different. VXI* VoiceXML browser for Asterisk provide to the PBX a new function called vxml() to extend your favorite telephony system with VoiceXML 2.0+ execution. VXI* provide dynamic XML programming services thru HTTP / HTTPS and using PHP, ASP, JSP, PERL, Python, CGI, C#, etc… to create and run advanced web enabled speech applications on your Asterisk. The dialplan is made up of three elements: extensions, contexts, and priorities. An extension is number or pattern that the dialed number is to be matched against and a context is a collection of extensions (and possibly other included contexts too).
August 10, 2009

New VXI* VoiceXML browser Presentation updated

Our last VXI* VoiceXML browser product presentation “August 2009″ on Slideshare: I6NET VXI* VoiceXML browser for Asterisk View more documents from I6NET. Table of contents: Slide 01: Title Slide 02: VXI* About… Slide 03: VXI* Features Slide 04: Why VoiceXML Slide 05: Why Asterisk PBX Slide 06: What VXI* can do? Slide 07: VXI* Packages Slide 08: VXI* The 4 elements Slide 09: VXI* Xtras addons Slide 10: VXI* Servers Slide 11: VXI* goes Cloud! Slide 12: VXI* Release cycle Slide 13: VXI* Support Slide 14: VXI* Documentation Slide 15: VXI* Ecosystem Slide 16: Thank you!
August 3, 2009

VXI* Cloud Beta Program is now available

We are looking for beta testers to run our new VXI* packages on virtual machines with Asterisk. During the Cloud Beta Program period (2 months from now), I6NET will provide you a test license for your Cloud based Asterisk. This program is open to test different virtual OS (Vmware, Ubuntu-KVM, Amazon EC2…) where an Asterisk PBX 1.4/1.6 can run with a Linux optimized kernel timer. By participating in the Cloud Beta Program you receive the following benefits: Earliest access to new releases Ability to influence the final product and to suggest changes prior to final releases Free technical support You will receive a notification when an enrollment will be opened. Please register here. Licenses for cloud testing: 1 port for Trial, unlimited time 1 Evaluation mode 30 ports during 30 min (reload) Current partners are testing on these platforms: Other […]
August 3, 2009

VXI* VoiceXML browser and Skype for Asterisk, add easily call-over-internet voice portals to your business

In September 2005, Skype launched a partnership for VoiceXML with some big voice application development players and VoiceXML hosting companies like Tellme, Voxeo, Angel…opening a new huge market for voice-based services and applications delivered through the Skype platform. Unfortunately, Voice Service Program was nipped it in the bud because it was base on a pay-per-call approach over the biggest free internet P2P telephony community of users! How can users accept to pay to make a call thru Internet to a helpdesk or Customer care or any other phone self-service over Skype…? Today, thanks to Skype-for-Asterisk addon users will deploy themselves their own voice-based services servers without any hosting dependence thru Asterisk Open Source PBX and VXI* VoiceXML browser, to create their own IVR self-services / Voice Portals, and connect enterprise to Skype without  third party services or pay-per-call costs. Use […]
August 2, 2009

Digium launches Skype for Asterisk Open Beta

Past October, I6NET was at Astricon 2008 Gendale when Skype and Digium start their first partnership to make interoperable their products. Nine months after, Digium announced this week the availability of the Skype for Asterisk open beta. Skype for Asterisk Beta is a download that lets you integrate your Asterisk system with the Skype network. With Skype for Asterisk, you can: •    Make Skype to Skype calls •    Call landlines, cellphones, even grandma! •    Receive SkypeIn calls •    Make multiple Skype calls simultaneously using the same Skype account •    Read Skype profile fields •    Support DTMF •    Set and retrieve online status •    Handle incoming Skype calls using your dialplan •    Use the Asterisk PBX for voice and the Desktop for IM •    And much more! And you can do this all from your Asterisk PBX! Ordinary Skype isn’t an […]
July 30, 2009

VXI* VoiceXML browser for Asterisk goes Cloud

I6NET is proud to announce next VXI* releases for Asterisk PBX will provide advanced Cloud Telephony for real. This approach will free carriers and enterprises to get their own Virtual IVR services powered by VoiceXML / SIP, the open standard speech XML language and VoIP protocol. Today traditional, Hosted Telephony or Phone 2.0 API services don’t provide to users a full access to their own IVR platforms management and engines control in the Cloud. With VXI* for Cloud, you will run any standard VoiceXML 2.0+ application for inbound / outbound telephony services by yourself in your own virtual OS server environment. Coming soon next days: VXI* Cloud Beta Program launching!
July 28, 2009

IP Cameras for VXI* VoiceXML browser video services

VXI* VoiceXML platforms supports many IP Cameras’ vendors today, and this list is increasing with different projects and partnerships , developments and updates done by our team. VXI* Xtras connectors modules are allowing to manage different video features according to the camera configuration, vendor and release. Remember each vendor use different codecs and RTSP implementations. Some configuration modes are: Camera Vendor VoIP Video Audio PTZ Pwd D-Link RTSP I / O Yes Yes iCantek RTSP I / O Yes NC Mobotix SIP I / O Yes Yes Vivotek RTSP I Yes NC —– Legend: SIP is a Video over IP protocol (VoIP) RTSP Video mp4 Audio Input / Output, for camera micro and speaker PTZ Pan, Tilt, and Zoom functions thru DTMF Pwd Password protection (PIN security) NC Not yet Committed I6NET can provide on demand a specific camera model […]
July 28, 2009

Global IVR market to reach $514 billion by 2013, says T3i Group

According to T3i Group‘s latest research, the global interactive voice response (IVR) market, which includes speech recognition, will grow to $514 million by 2013, up from an estimated $431 million this year, due in part to the growth in VoiceXML (VXML) technology. The market for IVR is gaining new life due to a resurgence of self-service applications; the power of VXML to link Web applications to voice; and increasingly sophisticated outbound applications, including video on cellphones,” noted Ken Dolsky, Program Director for T3i Group’s InfoTrack for Converged Applications program. “Every vertical segment has some unique opportunities, and vendors are providing both solutions and guidance as to how IVR can improve the total customer experience with customer-pleasing applications to replace the stereotypical perception of IVR as only an endless loop menu.” T3i Group segmented the analysis in this report by technology, […]
July 27, 2009

VXI* VoiceXML browser release cycle

From its outset VXI* project has been committed to a regular release cycle and has managed to deliver on that commitment without fail. It is the regularity and reliability of these releases that makes our VXI* VoiceXML browser a great option for users and businesses who can plan upgrades and new installs with a reliability packages for Digium’s Asterisk standard releases. This diagram gives our long term commitment to releases and demonstrates the key difference of an evolutive approach following the Asterisk Open Source PBX. Thank you for your continuous support! Releases’ posts: http://www.i6net.com/category/announcement/ Annoucements’ feed: Announcement