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August 18, 2008
Published by Borja Sixto at August 18, 2008
Categories
This insteresting 2007’s summer study published by Dimension Data (in collaboration with Cisco) on the perception gap between “vendors” (developers, system integrators, voice application developers, and speech technology vendors) and “consumers” of speech-enabled self service solutions helps better understanding the business opportunities with IVR. Conclusion, we need to listen more about user’s requirements and needs before building a speech self service. Of course, that may not be a revelation to anyone who seriously engages in voice user interface design. IVR cost-saving is welcome for users Deploying cost saving solutions where there is a benefit to consumers is a positive factor. 21% of consumers that see call centres aspiring to deliver quicker and efficient service as the main reason for the deployment of automated solutions. Most important benefit of using IVR is 24×7 service What do you think is the most […]
August 11, 2008
Published by Iván Sixto at August 11, 2008
Categories
InfoWorld‘s (IDG) annual BOSSIES recognize the best free and open source software the world has to offer to businesses, IT professionals, and productive individuals who rely on computers to get work done. More and more companies count on Asterisk to provide their most mission-critical application: dial tone. Asterisk has what you’d expect from an enterprise-worthy VoIP system, and integrates with other tools to allow for clustering, failover, IPv6 support, IVR / IVVR and a range of other functions. Asterisk operates as a back-to-back user agent, managing all aspects of a VoIP call, where some of its contenders deal only with VoIP signaling. Asterisk is not without rivals, notably OpenSER (recently renamed Kamailio), FreeSWITCH, and CallWeaver but it’s still the champ. Maybe the most important fact is that keep the OSS IP Telephony community leadership. The really way to change the […]
August 6, 2008
Published by Iván Sixto at August 6, 2008
Categories
September 23-25, 2008 Renaissance Hotel & SPA, Gendale – Arizona US I6NET will be present at Astricon 2008 Congress with Lumenvox. AstriCon is the place you need to be to meed I6NET and our value-added IVR/IVVR VoiceXML solutions for Asterisk! AstriCon is the official conference for the wildly popular Asterisk PBX and telephony platform. The conference includes a wealth of information whether you are getting started with Asterisk or have already discovered the power. AstriCon is also the meeting place for the Asterisk community – a diverse group of users, developers, entrepreneurs and other fans. Meet I6NET at Booth 505 More information: www.astricon.net
July 30, 2008
Published by Borja Sixto at July 30, 2008
Categories
Most of VXI* services need to share different VoiceXML applications and manage port capacity between them. VXI* allows to create special accounts to have a easy maintenance of your inbound/outbound lines and IVR/IVVR services. This advanced feature has been defined for advanced VoiceXML hosting services deployment with VXI* servers, All capacity set to one application is shared between the full server capacity (VXI* actived ports), so you can set any number of sessions for each application from 1 to maximum server ports. Remember, you must assign only availables ports to have 100% service availabilty. Check in your Asterisk VXI* server this: CLI*> extensions reload CLI*> vxml reload CLI*> vxml show accounts See more information about VoiceXML accounts here. The I6NET Support Team
July 21, 2008
Published by Iván Sixto at July 21, 2008
Categories
Most of our IVVR’s customers need more than our VXI* VoiceXML software to get running well any 3G video service, getting IP bandwidth, 3G tested E1/PRI, housing, technical support and best carrier conditions are very important too; that why I6NET is now providing a complete solution: your own VXI* VoiceXML browser 3G software in a ready-to-run hosted server in our datacenter’s racks. Beneficts: Full tested hardware and network conditions to host your 3G server Hi-quality preconfigured hardware servers easy-to-upgrade Access to PSTN from serveral E1/T1 PRI operators (international calls allowed) Carrier conditions in our Interxion and/or Verizon datacenters I6NET’s tech team direct support your systems We provide you the servers in a week, ready to be used for VoiceXML 3G video services. Please call us, to know more about this new solutions. More information here. The I6NET team
July 19, 2008
Published by Iván Sixto at July 19, 2008
Categories
Gières / Grenoble is a wonderfull small town near to the Alpes mountains in the east of France. This is place choosed by our team to define the new outcomes and company international organization past week. Like at the beginning of our company project, we take time to think about future evolution of I6NET’s voice and video interactive solutions. Near future of advanced telephony IP/3G belongs to flexible low-cost software components and we aspire to be part of this…
July 1, 2008
Published by Iván Sixto at July 1, 2008
Categories
The newest VXI* VoiceXML browser 3.1 ref. 2008-06-25 32bit and 2008-06-24 64bit are now released! These releases are for preproduction platforms running with all lastest Asterisk 1.4 kernels. You can download these new packages from website for registered users. More information about VXI* updated features here. Thank you for your support!
June 8, 2008
Published by Iván Sixto at June 8, 2008
Categories
According to last 2008 Datamonitor‘s report and a referenced DestinationCRM‘s article, global investment in IVR licenses will increase from $475 million in 2006 to $845 million by 2012, in large part due to the adoption of VoiceXML. In a shift away from open-standard IVR platforms, these new statistics show approximately 69 percent of all IVR shipments will be VoiceXML-based platforms. A resume of most important facts of this can be read bellow that are in line with our VXI* evolution outcomes.
May 18, 2008
Published by Iván Sixto at May 18, 2008
Categories
The newest VXI* VoiceXML browser 3.1 beta ref. 2008-05-15 is now released! This release is now for preproduction platforms and testing systems. You can download this newest package inside our website for registered users. Thank you for your support!
May 9, 2008
Published by Borja Sixto at May 9, 2008
Categories
We are please to present an interesting demo using a 3G VoiceXML application with VXI* 3.0 platforms. This IVVR video portal will allow you to record easily a video in real time during the videocall. The content is automatically posted to a web server in 3GP and FLV formats to be played by a simple video flash player. To test the demo, you just need to get a 3G mobile phone (with camera) and ensure you have 3G coverage with your operator (some countries may not have 3G coverage everywhere, this service is connected to Spain local PSTN/ISDN 3G network). Please follow this: Videocall to +34 91 210 45 06 (select videocall mode in your mobile 3G phone). Follow the video portal instructions, press 1 to start recording after the beep… To stop recording press any key, the video portal […]