As of today, both companies are now delivering integration between the Altitude uCI suite and I6NET VXI* video over IP/3G components for Asterisk. The combined solution offers a set of tools that include advanced Video Interaction features which allows contact centers to ensure continued innovation and customer satisfaction at the lowest cost possible. Contact Center Market trends are increasing demand for new and more customer care channels; Video is one of the top features required to improve new services for short to medium time.
Sources: Press Releases – Alianza entre Altitude Software e I6NET
