I6NET’s presentation in Spanish (by Ivan Sixto) at Multi-Channel IP Solutions for Contact Centers – Barcelona 2011 on Slideshare:
Self-Services & Video Contact Centers IP
View more presentations from I6NET
Table of contents:
- Slide 01: Title
- Slide 02: Human-Machine dialog
- Slide 03: Voice Interface in new mobiles
- Slide 04: Telephony Self-Services
- Slide 05: Integration and Programming
- Slide 06: Voice Platforms for Businesses
- Slide 07: Voice & Video Platforms
- Slide 08: Video, the next evolution
- Slide 09: Social Networks and Internet
- Slide 10: A 360º Video Solution for Business
- Slide 11: SIP / H323 Devices
- Slide 12: PC Video Softphones
- Slide 13: 3G Videocalling
- Slide 14: Tablets and Smartphones
- Slide 15: Web/Flash Videocalling
- Slide 16: Video Transcoder IVVR
- Slide 17: Phone / Internet
- Slide 18: IP Convergence: Telephony / Web
- Slide 19: Phone / TV
- Slide 20: IP Convergence: Telephony / TV
- Slide 21: Business Case
- Slide 22: Healthcare Video CC
- Slide 23: Demo
- Slide 24: IVVR Diagram
