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June 28, 2009
Published by Borja Sixto at June 28, 2009
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New *CLI> commands for VXI* 4.1

VXI* 4.1 has been enhanced with new commands line to provide more information to administrators. VXI*  data logs are now managed easier from the Asterisk *CLI>; today get online information about all the calls, sessions, accounts, statistics, … your  IVR management becomes simple: Find here the new commands line dumped with Asterisk *CLI>: Help vxml debug | Enable VoiceXML application debugging vxml no debug | Disable VoiceXML application debugging vxml reload | Reload VoiceXML interpreter configuration vxml show accounts | Show the accounts configured vxml show account | Show an account configured vxml show applications | Show and check the dependencies applications vxml show configuration | Show the configuration of VoiceXML interpreter vxml show dates | Show dates of VoiceXML interpreter vxml show license | Show license of VoiceXML interpreter vxml show sessions Show the sessions of VoiceXML interpreter vxml show session | Show the session of VoiceXML […]
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June 15, 2009
Published by Borja Sixto at June 15, 2009
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CCXML vs VXI* VoiceXML’s Asterisk Call Control

CCXML – or Call Control XML – is the W3C standard markup language for controlling how phone calls are placed, answered, transferred, conferenced, and more. This language has been designed to work with VoiceXML and be telephony platform independent. VoiceXML is a dialog oriented XML language but it can execute some call control functions like the <transfer> tag. CCXML has been defined to provide an extended call control management to VoiceXML. This approach has some limits , you need to parse two different XML pages and manage both different scripts at the same time, that is a complex situation for developers. Of course, the current CCXML 1.0 definition use a reduced number of tags, coding any call controlled application is limited by the CCXML syntax itself.
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June 5, 2009
Published by Borja Sixto at June 5, 2009
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New documentation edition for VXI* 4.1

We present a new update of the VXI* VoiceXML browser Manual; these new PDF file is now available at our download documents section. Some updated elements are: Installation process for Digium Boards Dadhi / Zaptel Acapela TTS new connector VoiceXML reference guide updated for VXI* 4.1 ZMS Zingaya – VXI* interoperability Debian Firewall / SIP [download id=”46″] More information at: Documents Thank your for your support!
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June 4, 2009
Published by Borja Sixto at June 4, 2009
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New VXI* VoiceXML browser 4.1 released!

The final VXI* VoiceXML browser 4.1  ref. 2009-06-02 32bits/64bits is now released. These new release is suitable for production platforms running with all lastest Asterisk 1.4 and 1.6 kernels. Stay tuned to the blog to keep up to date on our progress or check out our lasts builds and see for yourself! You can download these new packages from this website for registered users. Powered by I6NET Software This 4.1 release includes a new license activation system to connect many addons and manage more features, before upgrading from a previous VXI* 1.X, 3.X or 4.X send an email to our support to get the configuration for your new 4.1 platform. Without activation (by default) your can use one port for free. This is an example, of the information dumped: Version : 4.1 Max sessions : 30 Option video : yes Option tts […]
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May 10, 2009
Published by Borja Sixto at May 10, 2009
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VXI* VoiceXML browser 4.1rc coming soon…

VXI* 4.1 will be a new important step for the evolution of our VoiceXML browser for Asterisk. This new release will be published very soon and will start to be implemented for new IVR / IVVR production platforms. Stable 4.0 release steel updated for voice services and current video features. Some updates of this new release are: Video 3G stack for VXI* improvements New VXI* addons management and configuration New Transcoder engine for Video over IP ZMS -Flash-to-SIP integration for VXI* Text-to-Speech (TTS) connector improved (Acapela configuration updated) Speech-Recognition (ASR) improved for video and hand-free mode Text-to-Video (TTV) new update New Outbound API (option) Code improvements and bugs corrections
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April 30, 2009
Published by Borja Sixto at April 30, 2009
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What is Video IVR / IVVR challenge?

Thanks to Christoph Köpernick’s from www.ivvr.de blog, we are very please to reference his point of view about the video IVR / IVVR challenge today for telecom’s services evolution: from person-to-person to person-to-application 3G video telephony. Interactive voice and video response (IVVR) is a mobile technology that enables interactive services based on a 3G video call. IVVR is using the 3G video call technology to deliver applications and services to 3G users. In contrast to person-to-person video telephony, an application server answers when a 3G user places a video call. The application server generates and transmits an audio and video stream that is shown on the handset of the caller. Instead of a real person or scene, the application server can transmit any kind of audio and video—whether a pre-recorded “talking head”, movie trailer, a live feed from TV, or […]
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March 20, 2009
Published by Borja Sixto at March 20, 2009
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What can do Asterisk for Call Centers?

Call Center Magazine (IFAES) asks: “What can do Asterisk for Call Centers?”. It’s a simple question… Call Center technology’s experts give many answers about their Asterisk’s experiencie today. Asterisk, is the Open Source PBX for call center platforms, runs on Linux and supports most of telecom protocols. Iván Sixto from I6NET and our partners InfoSpeech – Fonetic, Altitude Software, PresenceCo are interviewed by Call Center Magazine about their business and technology point of view. Today Asterisk choice is not only a question of cost effectivity, flexibility or integration… it’s a mature business solution that small, medium or distribuited IP/TDM call center must consider. Read more at: http://www.callcenternoticias.com/20090313-que-aporta-asterisk-a-los-call-centers.html  IFAES – Call Center Magazine Article – March 2009
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October 15, 2008
Published by Borja Sixto at October 15, 2008
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Video Contact Center made easy with VoiceXML

VXI* VoiceXML browser for Asterisk PBX provides the ability to enhance your contact center with personalized interactive video 3G/IP communications for less Considering that Internet and 3G technology is highly used for every day to day communications, more and more people have access to real-time video communications through video-enabled handsets, web cameras and videophones in the office, at home and on the road. Imagine you had the ability to talk to your clients face to face connecting IP sofphones and 3G mobile phones. A simple Video Contact Center solution can be rapidly implemented with VXI* standalone software and an Asterisk server. No gateway is required, only TDM E1 cards to connect the 3G networks or only IP. VoiceXML allows you to have life transfer to softphones, video-on-hold videos, in addition to a complex self-service video IVR… Some features: Voice/Video call […]
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September 15, 2008
Published by Borja Sixto at September 15, 2008
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VXI* 3G videocall demo with Lumenvox’s ASR

 Video: http://www.youtube.com/watch?v=mVfEYn0hoLc Create amazing voice & video driven applications for 3G phone networks with VXI* 3.1 VoiceXML browser and Lumenvox Speech Engine (ASR) becomes something very simple. Find here a short video demo, where an video interactive character tells you to say numbers and then repeat you the recognized ones. This VoiceXML example use different advanced VXI* features like: Play 3GP video clips with Text-to-Speech (TTS) Lumenvox Speech Recognition (ASR) inside connector Text-to-Video (TTV) to show the result in the display Download the source code: [dm]48[/dm] Powered by I6NET Software Keep it simple! Thanks.
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September 11, 2008
Published by Borja Sixto at September 11, 2008
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VXI* 3.1 final 64bit released!

The final VXI* VoiceXML browser 3.1 “late summer” ref. 2008-09-02 64bit is now released with the already published VXI* 3.1 32bit! These new release is suitable for production Linux 64bit platforms running with all lastest Asterisk 1.4 kernels. We are already working on the next 4.0 64bit! Stay tuned to the blog to keep up to date on our progress or check out one of our nightly builds and see for yourself! You can download now both 32bit and 64bit new packages from website for registered users. Powered by I6NET Software Same new features and modifications as in 3.1 32bit release. Thank you for your continuous support!
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