Blog


August 18, 2008

Dimension Data’s report about Speech Self Service perception gap between consumers and vendors

This insteresting 2007’s summer study published by Dimension Data (in collaboration with Cisco) on the perception gap between “vendors” (developers, system integrators, voice application developers, and speech technology vendors) and “consumers” of speech-enabled self service solutions helps better understanding the business opportunities with IVR. Conclusion, we need to listen more about user’s requirements and needs before building a speech self service. Of course, that may not be a revelation to anyone who seriously engages in voice user interface design. IVR cost-saving is welcome for users Deploying cost saving solutions where there is a benefit to consumers is a positive factor. 21% of consumers that see call centres aspiring to deliver quicker and efficient service as the main reason for the deployment of automated solutions. Most important benefit of using IVR is 24×7 service What do you think is the most […]
July 30, 2008

VoiceXML accounts management with VXI*

Most of VXI* services need to share different VoiceXML applications and manage port capacity between them. VXI* allows to create special accounts to have a easy maintenance of your inbound/outbound lines and IVR/IVVR services. This advanced feature has been defined for advanced VoiceXML hosting services deployment with VXI* servers, All capacity set to one application is shared between the full server capacity (VXI* actived ports), so you can set any number of sessions for each application from 1 to maximum server ports. Remember, you must assign only availables ports to have 100% service availabilty. Check in your Asterisk VXI* server this: CLI*> extensions reload CLI*> vxml reload CLI*> vxml show accounts See more information about VoiceXML accounts here. The I6NET Support Team
May 9, 2008

Web publishing demo for 3G mobiles phones

We are please to present an interesting demo using a 3G VoiceXML application with VXI* 3.0 platforms. This IVVR video portal will allow you to record easily a video in real time during the videocall. The content is automatically posted to a web server in 3GP and FLV formats to be played by a simple video flash player. To test the demo, you just need to get a 3G mobile phone (with camera) and ensure you have 3G coverage with your operator (some countries may not have 3G coverage everywhere, this service is connected to Spain local PSTN/ISDN 3G network). Please follow this: Videocall to +34 91 210 45 06 (select videocall mode in your mobile 3G phone). Follow the video portal instructions, press 1 to start recording after the beep… To stop recording press any key, the video portal […]
April 17, 2008

New VXI* 3.0 released!

The newest VXI* VoiceXML browser 3.0 ref. 2008-04-14 is now released! This release contains important enhancements for Asterisk 1.4.X last versions. It also contains a complete review of the PBX connection for the lastest version of the Asterisk 1.4.X software. You will find a package for different environments, called Etch GCC4 / libstdc++ 6. All the binaries are compiled in Debian Linux OS. New features and modifications added: ASR Lumenvox Speech Engine integration (audio and video) Remove applications integration (call from Asterisk) Conference from the transfer tag with conf Call a Asterisk application fom the VoiceXML session. Prompt local file not exits correction (item increment removed) Support 3gp file format extension 3G-324m supports for VoiceXML 2.0+ Update 3G connector for sip.fontventa.com (12/01. 15/01, 29/11) Building and dynamic speech grammar supported License upgrading bug correction TTS caching improvements TTV text-to-video reloaded! for […]
April 17, 2008

Talking about 3G interactivity at CoIP Paris

Iván Sixto (business dev. manager and cofounder) talking with Carmelo Zaccone about 3G Interactivity at CoIP Communications 2008 (www.salon-coip.com). This interview in french includes a life demo of a 3G IVVR service from Paris. Source: http://www.ustream.tv/recorded/353730
April 8, 2008

I6NET at CoIP Communications Paris 2008

April 15-16, 2008 CNIT La Défense, Paris – France I6NET will be present at CoIP Communications over IP Congress with IWATEL. For its third exhibition, CoIP is once again reflecting the strong dynamism of the IP markets. These are simultaneously expanding vigorously in their initial segments (voice and telephone systems) and growing stronger with reference to the “new applications” (web-conferences, joint work, unified communication, etc.) and are going firm on a certain number of subjects relating to the future growth centres in the IP galaxy (Wi-Fi / WiMAX, Land Line-Mobile convergence, IPTV, IP-Video, etc.). I6NET’s conference: CD2: 15/04/2008 – 16h20-16h45 Services multimédias interactifs IP/3G (IVVR) by Ivan Sixto More information: www.salon-coip.com
April 5, 2008

Text-to-Video (TTV) for VXI* VoiceXML browser

TTV convert text to video and voice with a standard VoiceXML syntax. Using this complementary feature for TTS, your VXI* interactive applications can now push a text to the phone display. With TTV, it’s possible to implement very easily a new dimension of mobile video services; for example, text added information retrieved from a database or web pages and IVVR applications allows users to read and listen information at the same time. TTV is available in last VXI* 3.0 release for video SIP / 3G services.
January 5, 2008

3G Video portal demo powered by VXI*

This is an example of a video portal VoiceXML 2.0+ running with an VXI* mediaserver and a Digium TDM card. It’s very easy to build lot of standard video 3G applications like this for your mobile phones services. Video: http://es.youtube.com/watch?v=acX3jdkSMyM
December 17, 2007

VXI* 3.0b released!

We are please to present the new generation our VoiceXML browser for Asterisk. This new release comes with lots of improvements and features like 3G supports to build your own Video portals using Asterisk video capabilities. This 3.0 version also support ASR with a new connector which will be full delivered soon in the beta2 release now in testing in our labs. The support of Asterisk version are 1.4 and 1.6 for all VXI* 3.X, but 1.2 is now discontinued; this will not change in the near future. Thank you for the support, and we look forward to your feedback on this release!