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August 1, 2011
Published by Borja Sixto at August 1, 2011
Categories
Video Channels: Video h323 Channel Video SIP Channel Video Flash/RTMP Server Channel Video 3G-324m TDM Channel Video Mobile Apps iOS/Android (over RTMP)
July 29, 2011
Published by Borja Sixto at July 29, 2011
Categories
We are going to talk more about video capabilities of an IVVR based on VXI* and how important it is to get a platform interoperable with a large number of video channels and protocols. Today, video applications are becoming more and more significant for social medias and advanced communications services. It’s not only a new Technology Trend, video is a killer feature to build amazing services for businesses. Today, there’s 6 major key factors to consider: Users are demanding more multimedia interactions and realtime video All new smartphones, tablets, netbooks, laptops,… are video-ready with front cams Social medias are changing people’s and consumer behavior and expectations Videocalls add new ways to sell, negotiate, support, promote, advice, hire… IP Networks are ready for a Video Services Revolution within communications Big Internet players like Apple, Facebook, Google, Microsoft are adding new video […]
July 29, 2011
Published by Borja Sixto at July 29, 2011
Categories
(Click to enlarge) VXI* is the VoiceXML browser for Asterisk and its Xtras* extensions allow to build advanced IVR / IVVR platforms to run standard voice and video telephony applications. This diagram shows each parts of a complete, flexible and evolutive business solution. Software Components: VXI*, VoiceXML browser for Asterisk Xtras*, Software extensions for VXI* Asterisk, the open source telephony system Speech engines: SIV, Speaker Indentification & Verification (third party) TTV, Text-to-Video (internal) TTS, Text-to-Speech (third party) ASR, Automatic-Speech-Recognition (third party) MRCP, Media Resource Control Protocol for ASR (uniMRCP) More information: How to Start Documentation Hardware servers Installation
July 22, 2011
Published by Ines at July 22, 2011
Categories
We are pleased to share a very good report and interesting IVR figures for you summer reading from VuiCloud (Interactive Digital). Download (from the source): [download id=”133″ format=”1″ autop=”false”] Executive Summary: Speech is one of the few technologies that has the potential for enhancing telephone self-service. The technology, if used properly, provides motivation for significant upgrading of existing self-service installations. That said, telephone self-service in general is one of the few technologies that is strongly disliked by the user community. This is largely because the bulk of the implementations have been done so poorly. According to ASR News, in 2010, the total self-service installed base was 8.6M ports worldwide. Additionally, in 2010 there were: A total of 889,640 self-service port shipments, of which 79.54% were for the Customer Premise Equipment market. A total of 75.9B DTMF self-service inbound call minutes worldwide […]
July 17, 2011
Published by Borja Sixto at July 17, 2011
Categories
We present a new update of the VXI* VoiceXML Browser Installation Guide; this new PDF file is now available at our download documents section. You will learn more about how to setup and modify all configuration parameters. This new documentation ref. 07/2011 has been updated for all VXI* 6.0, 6.1, 6.2rc,… releases and will provide important help to all users. Download: [download id=”132″ format=”1″ autop=”false”] Some updates: System management Configuration description (vxml.conf) VoiceXML Accounts configuration (accounts) Cache management Create your first VoiceXML service Commercial license activation Configuration files (examples) More information at: Documents Thank your for your support!
July 14, 2011
From 2006, our Registered Users counter shows that you are really more and more to follow and download our VXI* solutions suite for Asterisk Open Source Telephony Project. Our Registered Users are Developers, Telcos Students, Companies, Service Providers, Operators, Carriers,… In 2011, around 3000 registered users are running, testing or developing their own IVR services with our products. Thank you for your continuous support! Others Posts: 2009, Registered Users of I6NET, in continuous growth
June 30, 2011
June 30th, 2011, Madrid, Spain. We are please to announce new french voices from our partner IVONA Text-to-Speech. Céline and Mathieux voices are designed for the french market now available from the Ivona website at www.ivona.com and can be purchased for your VXI*/Asterisk platforms deployments. IVONA technology uses artificial intelligence algorithms, which with computer precision reflects the expression and any individual characteristics of the human voice. Remember, an excellent and natural Text-to-Speech engine will provide you the best IVR experience for your projects based on phone services. Press Release (PDF): [download id=”130″ format=”1″ autop=”false”] [download id=”131″ format=”1″ autop=”false”] About IVONA Text-to-Speech IVONA is widely recognized and awarded as the highest-quality, most natural-sounding TTS system in the world. IVONA TTS technology can be delivered as “on premise” solution, Software as a Service or embedded into personal devices. In support of its […]
June 29, 2011
Published by Borja Sixto at June 29, 2011
Categories
MyVocal is a developer of the mobile audio content platform which combines data and voice services in a convergent consumer product and solution for operators, content publishers and VAS providers. Company is headquartered in France with R&D office in China. MyVocal allows immediate listening to any spoken word audio content (podcasts, travel guides, audio-books, user-generated content, any text converted into speech, etc.) by simply dialing the local phone number. MyVocal is featured with mobile and web portals helping in finding the content, managing playlist and favorites, adding new content to the library, sharing content with friends on Facebook and Twitter, etc. By definition, MyVocal service works on any phone – audio is played on the voice portal powered by I6NET VoiceXML browser, so it works even on a fixed-line phone or VOIP provider (like Skype). All audio episodes on MyVocal […]
June 19, 2011
Published by Borja Sixto at June 19, 2011
Categories
June 20th, 2011, Madrid, Spain. We are pleased to announce the availability of Lumenvox Text-to-Speech (TTS) connector to the VXI* VoiceXML browser for Asterisk platforms. It’s new TTS option but it’s really interesting because Lumenvox is able to provide both ASR and TTS engines for VXI*. In 2008, It was the first Speech Recognition provider for Asterisk and the first one running with the VXI* VoiceXML browser too. Lumenvox TTS voices are available in: British English, American English, American Spanish with many more coming soon, e.g. French, Australian English, German. More information about TTS connectors for VXI* here. Other Posts: Lumenvox, Speech Recognition as a Service Lumenvox Speech Engine 9.0 for VXI* VoiceXML browser VXI* adds MRCP support for ASR…
June 18, 2011
Primavera 2011 Altitude Software Event Date: April 12th, 2011 Ivan Sixto, CEO / Business Development Manager of I6NET, is talking about Contact Center (CC) new Business Oportunities with Video Call Center Services over Internet and Cloud Telephony evolution. YouTube (shortlink): http://youtu.be/6EgZYciFWUM More videos from Altitude Software: http://www.youtube.com/user/AltitudeSoftware Speakers: Jose Manuel Ceruelo – Presales Manager at Alitude Software Ivan Sixto – CEO at I6NET Keynotes (Spanish): [download id=”126″ format=”1″ autop=”false”] : Realidad de los Video Contact Centers… (Jose Manuel Ceruelo) [download id=”127″ format=”1″ autop=”false”] : Video Contact Centers, Retos y Aplicaciones… (Iván Sixto) [download id=”128″ format=”1″ autop=”false”] : Casos Prácticos y Demo (Iván Sixto) Link to Flickr: http://www.flickr.com/photos/i6net/sets/72157626490041488/show/