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June 16, 2011
Published by Ines at June 16, 2011
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Success Story: Valdepeñas’s City Voice Portal powered by VXI*

June 9th, 2011, Madrid, Spain. Valdepeñas is well known to produce one of the most famous spanish red vines from Castilla-La Mancha. This city has deployed a large innovative auto-attendant service for all its citizen to improve information and many public administration processes. Citizens can now get faster information 24×7, real time feedback, and manage better all their requirements to the Valdepeñas City Government just using their phone. Some key features are: Get information status for citizen’s requests Claims and suggestions management Sports facilities booking Appointment management Information Listing City news Emergency calls Polls management Ambiser has implemented SACVoz a set of VoiceXML applications integrated with the city government backoffice systems. SACVoz is running over Asterisk servers powered by VXI* VoiceXML browser from I6NET.   Spanish press release: Portal de Voz de Atención Ciudadana del Ayuntamiento de Valdepeñas El Ayuntamiento […]
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June 14, 2011
Published by Ines at June 14, 2011
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Video – Interview: Ivan Sixto at ASES 2011 Spanish

ASES 2011 Altitude Software Event Date: June 1, 2011 Ivan Sixto, CEO / Business Development Manager of I6NET, is talking about Contact Center (CC) new Business Oportunities with Video Call Center Services over Internet and Cloud Telephony evolution. YouTube (shortlink):  http://youtu.be/6EgZYciFWUM More videos from Altitude Software: http://www.youtube.com/user/AltitudeSoftware
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June 8, 2011
Published by Ines at June 8, 2011
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MDtel selects VXI* VoiceXML browser for Asterisk over Nuance Recognizer 9

June 8th, 2011, Madrid, Spain. We are pleased to annouce a new success story about Nuance Recognizer 9 and VXI* VoiceXML Browser for Asterisk, the open source telephony platform. MDtel Telecomunicaciones is an expert company with 10 years experience on Networks, PBX and Telephony systems deployments and I6NET is provider of advanced IVR/IVVR solutions for Asterisk. MDtel has selected VXI* software to run Nuance Recognizer 9 and Asterisk as platform’s server for a Telcos Customer Care Service. Nuance Recognizer 9 was already in production with another PBX and IVR systems and was a key element to keep running the Telco voice services deployed. VXI* is a highly scalable and affordable voice browser, able to rollout standard based VoiceXML applications and ready to run Nuance speech engines through the MRCP interface in carrier-grade conditions. “We are really very proud to manage […]
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June 5, 2011
Published by Borja Sixto at June 5, 2011
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New *CLI> Commands for VXI* 6.1

New VXI* VoiceXML browser  6.1 has been enhanced with new commands line to provide more information to administrators. VXI* data logs are now managed easier from the Asterisk *CLI>; today get online information about all the calls, sessions, accounts, statistics, cache … your IVR/IVVR management becomes simple (for example): hostname*CLI> vxml show version Version      : V6.1 Build with   : CVS Revision : $Revision: 1.469 $ Gcc          : V4.3 Arch         : 32 bits Target       : i686 Asterisk     : V1.6.2.14 _            : by hudson@debian-50-i386 _            : on i686/Linux 2010-09-06 23:01:26 UTC Options sum  : Date         : May 24 2011 10:04:30 hostname*CLI> Find here the new commands line dumped with Asterisk *CLI>: Help vxml cache | Cache actions *New vxml debug | Enable VoiceXML application debugging *New vxml no debug Disable | VoiceXML application […]
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May 30, 2011
Published by Borja Sixto at May 30, 2011
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New VXI* VoiceXML browser 6.1 released!

We very are pleased to present the 6.1 release ref. 2011-05-25 of our VXI* VoiceXML Browser for Asterisk. There’s improvements and new specific features that will provide you the best IVR / IVVR experience for your voice and video telephony projects. VXI* 6.1 is suitable for production platforms running with all lastest Asterisk 1.4, 1.6 and now 1.8 kernels! (all Asterisk’s packages are available for download too). Many Linux OS Distributions versions available based on: Debian 6.0 Squeeze 32bit | 64bit Debian 5.0 Lenny 32bit | 64bit CentOs 5.4 32bit | 64bit You can download these new binary packages from this website for registered users. Powered by I6NET Software New features added and modifications: add: Support builtin grammar with uniMRCP (Loquendo). mod: Support of audio calls with VAD for the speech/ASR (Loquendo issue). add: Added XML/Text parser with the CURL object. […]
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May 27, 2011
Published by Ines at May 27, 2011
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Ambiser provides Auto-attendant Phone Services powered by VXI* for Spanish Local and Regional Elections 2011

May 27th 2011, Madrid (Spain). Past May 22th 2011, 34 Millions of spanish voters went to the polls in local and regional Sunday to elect mayors in 8,000 cities and towns as well as presidents in 13 of 17 regional governments. To get information about their poll stations, different cities have selected Ambiser able to provide a smart phone service for online information retrieval from citizen databases. I6NET was selected to provide the IVR technology based on VXI* VoiceXML server farms in partnership with Ambiser provider of advanced voice portal solutions and consultancy services. This Auto-attendant Phone Service was developed in several local spanish languages according to each city and region.
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April 25, 2011
Published by Iván Sixto at April 25, 2011
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8 Lessons to improve your Phone Services

Today, most customers or consumers are aware about bad phone technology usage. Telephony is like every other technology, neither good nor bad, it’s how we use it. Think about it, otherwise you may be damaging your brand image instead of increasing customer’s satisfaction. To build a well designed phone service checks these 8 lessons and ideas: Speech Recognition Failure Limited Menus’ Options Takeover Option Music On Hold Long Hold Time Avoid Repetitions Information Privacy Quality Surveys Click here to see…
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April 22, 2011
Published by Borja Sixto at April 22, 2011
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SVG format to design nice Video IVR (IVVR) menus with VXI*

Build your video IVR menus using SVG format. VXI* VoiceXML Browser 6.0 supports SVG format with the vxml <audio> tag like major web browsers does! With this feature, implementing a nice video menus or adding a wallpaper picture become really easier to design and to update. No pixels resizing, your content will always fit well into your phone video screen. Scalable Vector Graphics (SVG) is a family of specifications of an XML-based file format for describing two-dimensional vector graphics, both static and dynamic. The SVG specification is an open standard that has been under development by the World Wide Web Consortium (W3C) since 1999. SVG images and their behaviors are defined in XML text files. SVG Free Editor Tool: InkScape Open Source SVG editor for many OS (Mac, Linux, Windows) Website – http://www.inkscape.org Please contact us for more information
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April 13, 2011
Published by Ines at April 13, 2011
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Some pictures from “Tecnología a la Carta – Primavera” 2011!

Thanks to all attendees of “Tecnología a la Carta – Primavera 2011” organized by Altitude Software and I6NET. We hope you will enjoy these pictures from our yesterday’s event:  at Fortuny – Madrid (Spain), where we have discovered all about Video Contact Centers. Speakers: Jose Manuel Ceruelo – Presales Manager at Alitude Software Ivan Sixto – CEO at I6NET Keynotes (Spanish): [download id=”126″ format=”1″ autop=”false”] : Realidad de los Video Contact Centers…  (Jose Manuel Ceruelo) [download id=”127″ format=”1″ autop=”false”] : Video Contact Centers, Retos y Aplicaciones… (Iván Sixto) [download id=”128″ format=”1″ autop=”false”] : Casos Prácticos y Demo (Iván Sixto) Link to Flickr: http://www.flickr.com/photos/i6net/sets/72157626490041488/show/
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March 28, 2011
Published by Borja Sixto at March 28, 2011
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Flash/RTMP Web Phone for VXI*/Asterisk® platforms unveiled

We are pleased to unveil the first online Flash/RTMP Phone for VXI*/Asterisk platforms. This flash softphone app. is a small .swf Client for our Xtras* Flash/RTMP Server Channel to make voice or video calls from any website. This applet is easy to customize or edit by yourself with an Adobe Flash/Flex editor. Our current template (version 6.0) keeps very simple to fit with any website pages or any Flash applications (updating sizes, fields, buttons, colors, positions…). Main features: RTMP voice / video calls in/out QCIF, CIF, HD screen size formats and more DTMF (Dual-Tone Multi-Frequency) Ringing, Dialup, Hangup Unlimited users (simultaneous calls limited by server’s port capacity) Key Benefits: No client software installation required! No specific OS or Web browser configuration Smart bandwitdh adaptation in audio/video streaming High performance C built Flash/RTMP server channel Very small .swf client applicaton downloaded […]
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