- I6NET Solutions and Technologies
Blog
August 19, 2013
Beyond improving call productivity and quality of service, any Contact Center has to be ready for the next Internet evolution challenges with new multimedia channels. Of course, you have to continiously optimize all your processes and quality to get the best call productivity, but also you have to focus much more on adding innovation to increase your Service Value. Videocall and Webcall over the Internet is the next big feature to increase the service value for most Contact Centers and make their services really different against competitors. As you know in 2013, most users are often connected to Internet with their computers and mobile devices to get any online information about your company before purchasing products or services. It’s impossible to ignore it, and continue doing things like in the past. From any business website or online store, the most efficient […]
August 12, 2013
One of the main questions and answers today about: What will be the future of making phone calls from any Web Browser? , , , , , … Most people who are reading tech news thinks that the future is already here, and HTML5 is a standard, which gives us possibility to create real-time audio/video communications () in desktop or mobile devices. Unfortunately, it’s not true. Let’s talk about what is real. [dt_divider style=”double-gap”/] [dt_divider style=”double-gap”/] [dt_divider style=”narrow”/] One more thing…? [dt_divider style=”narrow”/] Some other articles you may read: Flasphoner: Do you think HTML5-WebRTC Phone Ready? not yet OnSIP.com/blog: WebRTC, SIP and HTML5 brief introduction InfoWorld.com: WebRTC Browser communications standard has serveral hurdles clear Pro.Clubic.com: Interview w3c retour enjeux WebRTC Formtek/blog: WebRTC to Enable Peer-to-Peer Browser Communications [dt_divider style=”narrow”/]
July 30, 2013
The most advanced VoiceXML browser for Asterisk ever made. We are pleased to unveil our latest Vxi* interpreter ready to work with all VoiceXML 2.1 tags. This new IVR / IVVR component includes a lot of amazing features, we had been working on it since a year! All users with previous maintained versions can upgrade today. You can also check our Changelog. Vxi* 8.0 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8 kernels! (all Asterisk’s packages are available for download too). Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from this website. Powered by I6NET Software New features added and modifications: add: Pass the speech properties to the ASR engine (configure sendProperties). add: URI checks […]
June 11, 2013
We are pleased to share with your a small Real Time Communications (RTC) demo from our Labs running both our SDK for iOS and Android to make your own apps videocall-enabled. Quality results are really good as you can check here by yourself, you will get soon two interoperables SDK to connect your Vxi*/Asterisk services from any smartphone or tablets: Client* RTMP for iOS SDK Client* RTMP for Android SDK Video: [framed_video column=”three-fourth”]http://youtu.be/SoeZkSUN0LI[/framed_video] Youtube link: http://youtu.be/SoeZkSUN0LI
June 9, 2013
Great news! from our Labs… Find bellow, the first screenshots about our latest 100% native stack for RT video-communications over iOS devices (iPhone, iPad…). [anything_slider title=”” column=”half” autoslide=”0″ slider_id=”11180″/] Link at Flickr: http://www.flickr.com/photos/i6net/sets/72157634005836127/ More information: http://www.i6net.com/products/clients/ios/
June 5, 2013
[framed_video column=”two-thirds”]http://youtu.be/V3oUKPkoqsM[/framed_video] Link: http://youtu.be/V3oUKPkoqsM Subtitles: English French Spanish
June 5, 2013
We are pleased to share with you these nice pictures from ASES 2013 Event of Altitude Software. Thank you to all attendees and our partner Altitude Software! Link: http://www.flickr.com/photos/i6net/sets/72157633949743553/
April 11, 2013
Event Sponsors: What is ASES 2013? Annual meeting with all Altitude Software users Business cases, Customers Success Stories, Presentations, Showrooms,… Meet latest Call Center technologies and new solutions for your business Date & Time: June 5th 2013, 9:00am to 3:00pm Event Website: http://www.altitude.com/es/ases-2013 Please register here: FREE entrance http://www.altitude.com/es/ases-2013/ases-2013-registro.html See you there!
April 10, 2013
The Nautiz X1 UMTS is the perfect combination between an smartphone and a rugged portable computer. With Android 4.0 Embedded Handheld 6.5. It has been designed for operating into the most hard environments and meet stringent MIL-STD-810G military standards for withstanding water, dust, drops, vibration and extreme temperatures: Now, we are pleased to run our RTC Clients* SDK for Android over The Nautiz X1. Currently available for the Viziyoo Video Phone APK. More information: http://www.thormarket.com/en/comunications/267-viziyoo.html About I6NET I6NET Solutions and Technologies Limited is an european company specializing in the development of new applications and advanced communication solutions. Its innovative VoiceXML browser and applications technology enables the creation of interactive voice and video IP/3G services to access multi-lingual and dynamic contents. For more information, visit http://www.i6net.com About Thormarket The world of THOR, is the Handheld technology partner for Spain and […]
April 9, 2013
[anything_slider title=”” column=”three-fourth” autoslide=”3000″ slider_id=”10888″/] New features: Settings, to change video, audio, fps, qos, screen size… Microphone on/off Webcam on/off Keypad on/off* Chat messaging (pop-up) Product Description: http://www.i6net.com/products/clients/web-browser/ Screenshots: http://www.flickr.com/photos/i6net/sets/72157633148790295/ Online Demo: http://demo.i6net.org/phone/ User Guide: [download id=”153″ format=”1″ autop=”false”] Videocall Peer-to-Peer Demo: Register using a name or number: demo1 Register using another name or number from another computer: demo2 From demo1, enter demo2 in the web phone and press the call button Now the web phone 2 is ringing… pickup the call, pressing the call button Videocall established! Videocall Demo (Tests): Call 0001 Video Stream 3GP! (your first video VoiceXML example!) Call 700 Echo Test (Video) For more information, about specific web videocall services over RTMP, please contact us. We will show you more interactive applications or video contact center configurations. Remember, all these demo services can work with a […]