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November 5, 2009
Published by Borja Sixto at November 5, 2009
Categories
Asterisk is the world’s most popular open source telephony platform and the AsteriskExchange is the first online marketplace where products and services built on or integrated with the Asterisk platform can be marketed. The site will provide one-stop shopping for telephony solutions. AsteriskExchange is designed for marketplace activities and is targeted at Asterisk integrators, developers and solution providers. We are please about this Digium’s announcement, it’s a great news for the Asterisk’s Ecosystem! Follow AsteriskEchange: http://www.asteriskexchange.com/
October 22, 2009
Published by Iván Sixto at October 22, 2009
Categories
Great and sunny days here at Silicon Valley where we are meetings Google’s teams thanks to PromoMadrid, StepOne Ventures, Enterprise Europe Network and CEIM for MadriTech event. Here, Ivan Sixto I6NET cofounder from Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA, United States 😉 Map: Google Inc. Mountain View
October 17, 2009
Published by Borja Sixto at October 17, 2009
Categories
Congratulations to Alexey Patsko, for this demostration of myVocal services at DEMO Fall 2009 With MyVocal you can listen to any of your favorite content podcasts, audio books and audio magazines, any text converted into speech, or any mp3 audio on your mobile phone while commuting. You can simply dial in the local line and navigate your content using touch-tone or voice commands, listen to your playlist and favorites, rate stories, post your audio feedback and even re-tweet any story immediately while listening to it! Link: http://www.demo.com/alumni/demo2009fall/186088.html
October 13, 2009
Published by Borja Sixto at October 13, 2009
Categories
Today a re-worked “asterisk.org” website has been published at www.asterisk.org. We find a new definition about the Asterisk Open Source Software approach, with better design, contents and a new main title : “THE OPEN SOURCE TELEPHONY PROJECT”. We are please to find these new updates; of course, Asterisk was already more than a PBX for its users… This software is the most important Open Computerized Telephony Integration platform, which have a number of very useful input/output telecom channels. I6NET says: Welcome, to this new Asterisk’s community website! Source: www.asterisk.org
September 12, 2009
Published by Borja Sixto at September 12, 2009
Categories
Discovering this article “The next big thing in mobile is… voice?” from Micheal Lambert, we learn why voice is the real challenge for mobiles phone services today. We have take some elements as summary but the complete article is really good to read. Today, texting and mobile applications have surpassed voice in popularity, arguably because of their dynamic and flexible nature. Sending photos to friends in real-time is a snap, as is using SMS to update our Twitter status. […] This burgeoning app market has a limited lifespan, though. Size and device constraints will eventually throw up roadblocks to mobile innovation – meaning it might be time to reevaluate our reliance on keyboards and touch screens.[…] Voice has primarily sat apart from mobile applications on handsets, being mostly limited to basic phone functionality. Voice calls and the way we use […]
September 4, 2009
Published by Borja Sixto at September 4, 2009
Categories
Thanks again to Christoph K. for this new article about 3G Telephony Technology 3G systems were designed with the notion of enabling a single global standard to fulfil the needs of anywhere and anytime communication (Etoh). Compared to 2G (Second generation mobile networks, services and technologies) systems, 3G systems focus more on multimedia communication such as video conferencing and multimedia streaming. ITU (International Telecommunication Union) defined IMT-2000 as a global standard for 3G wireless communications and, within this framework, 3GPP (3rd Generation Partnership Project) developed UMTS (Universal Mobile Telecommunications System) as one of today’s 3G systems. W-CDMA (Wideband Code Division Multiple Access) is the main 3G air interface for UMTS (Holma and Toskala) implementing various person-to-person, circuit-switched services such as video telephony. The high-level UMTS network architecture from 3GPP-R5 is described in documents from its Technical Specification Group in the […]
August 31, 2009
Published by Borja Sixto at August 31, 2009
Categories
IVR technologies have been used for long time to help human call centers to manage better their internal resources (welcome mensages, call routing, call forwarding, queues’ menus…) than to provide services to callers as: Speech self-services. This interesting article is talking about the current wind of change of IVR usage. At I6NET, most of our main VXI* business cases are coming from Speech Self-services implementations where the open standard VoiceXML language is a high value-added technology to build advanced machine-human dialogs for many business processes. In a time of economic uncertainty, when managers are being asked to do more with less, and when cost cutting has become the norm, the ability for IVR (Interactive Voice Response) to assist in accomplishing these objectives has never been more obvious. Managers are being forced to make difficult choices between high-touch experience delivered by […]
August 26, 2009
Published by Borja Sixto at August 26, 2009
Categories
This very insteresting challenge from Digium for next Astricon 2009, seems to have a winner. We are very happy of that great new! The first person to get an Asterisk system moving 10,000 G.711 call legs through a single instance on a single machine will get a first-class steak dinner at Astricon. And a great bottle of wine, if that is your preference. This isn’t an X-prize, but the concept is the same – think of it as an S-prize. ”S” means “Steak”. Or maybe “Salad” if you’re a vegetarian. […] Ten thousand channels sounds like a lot, and it is. But it can be done, and is already done with custom hardware from closed-source vendors. Open Source Asterisk has not been yet tested at anywhere near that high capacity, though attempts have been made in the thousands of channel […]
August 25, 2009
Published by Borja Sixto at August 25, 2009
Categories
10th anniversary of VoiceXML, the W3C speech-based interactive application standard mark-up language
Today Agust 25, 2009; marks the 10th anniversary of “the first draft of VoiceXML” (meaning Rev 0.9). There is no question that the W3C-sanctioned standard for a mark-up language for developers of speech-based interactive applications is what makes “Telephony 2.0” possible. With VoiceXML you have all you need to build the sorts of ‘rich phone apps’ at the root of better customer self-service, as well as mobile versions of popular search, messaging and social networking applications. According to OpusResearch “Foundations” report (issued earlier this year), that businesses will spend roughly $2 billion on speech applications and platforms (both on premises and “in the cloud). Even in this chilly world economy, we see low, double-digit growth in spending as the well-defined standard, coupled with well understood API’s into mature “platforms” fosters proliferation of truly useful (and usable) multi-modal applications that integrate […]
August 16, 2009
Published by Borja Sixto at August 16, 2009
Categories
All of the more basic DTMF-driven IVR services can be re-created with VoiceXML and the open service architecure that it espouses. The caller isn’t going to notice much of a difference unless you take the migration as an opportunity to rework the user interface. However, moving from a proprietory IVR to a more flexible modern architecure does bring a lot of technical advantages. The advantage that VoiceXML offers is the speed with which changes can be made and new functionality added. You are no longer dependent on your IVR supplier to make any modifications you require and you can re-use existing IT infrastructure and interfaces. These engineering changes have an effect in terms of the product, as any modifications are now easier and quicker to do, resulting in a faster time2market for better customer-oriented services. Actually, by randomising some prompts […]