Published by Ines at November 5, 2008 Edinburgh, UK and Madrid, Spain, November 5, 2008 — Alivox Ltd, a leading provider of automated language and accent identification software, and I6NET, a company specialising in Interactive Voice and Video Response (IVVR) technologies, announce a working partnership that will benefit next generation IP/3G telephony applications. I6NET’s IVVR solutions combine the simplicity of traditional voice response with the advanced video capabilities offered by 3G handsets and SIP telephones, adding a new personalised dimension to voice-only calls and dramatically enhancing user experience. Alivox’s ALiS (Automatic Language Identification System) brings a new dimension to I6NET’s IVVR capabilities, enabling rapid multilingual response, thereby enhancing customer satisfaction and greatly reducing costs. ALiS can identify the language of an inbound caller in just three seconds – the call can then be immediately routed to I6NET’s platform. David Chisholm, Director of Business Development at Alivox Ltd […]
