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June 8, 2011
Published by Ines at June 8, 2011
Categories
June 8th, 2011, Madrid, Spain. We are pleased to annouce a new success story about Nuance Recognizer 9 and VXI* VoiceXML Browser for Asterisk, the open source telephony platform. MDtel Telecomunicaciones is an expert company with 10 years experience on Networks, PBX and Telephony systems deployments and I6NET is provider of advanced IVR/IVVR solutions for Asterisk. MDtel has selected VXI* software to run Nuance Recognizer 9 and Asterisk as platform’s server for a Telcos Customer Care Service. Nuance Recognizer 9 was already in production with another PBX and IVR systems and was a key element to keep running the Telco voice services deployed. VXI* is a highly scalable and affordable voice browser, able to rollout standard based VoiceXML applications and ready to run Nuance speech engines through the MRCP interface in carrier-grade conditions. “We are really very proud to manage […]
September 22, 2009
Published by Borja Sixto at September 22, 2009
Categories
September 22, 2009, San Diego, California US – MyVocal, a developer of the innovative mobile services and applications, announced today the release of the first speech-controlled mobile content service for commuters. MyVocal brings various spoken audio content to millions of mobile users worldwide. It provides access to podcasts, audio books and magazines, streaming radio, and various interactive services through any phone. Using i6NET’s technology, MyVocal users can now control the service with simple spoken commands, making MyVocal a robust on-demand mobile radio available anytime, anywhere. “MyVocal is a simple application that can change your life – it helps you listen to any of your content instead of reading it. The beauty is that you can listen to your content while commuting using just your cellphone – even a very basic one,” said Alex Patsko, CEO & co-Founder of MyVocal. “We believe […]
August 31, 2009
Published by Borja Sixto at August 31, 2009
Categories
IVR technologies have been used for long time to help human call centers to manage better their internal resources (welcome mensages, call routing, call forwarding, queues’ menus…) than to provide services to callers as: Speech self-services. This interesting article is talking about the current wind of change of IVR usage. At I6NET, most of our main VXI* business cases are coming from Speech Self-services implementations where the open standard VoiceXML language is a high value-added technology to build advanced machine-human dialogs for many business processes. In a time of economic uncertainty, when managers are being asked to do more with less, and when cost cutting has become the norm, the ability for IVR (Interactive Voice Response) to assist in accomplishing these objectives has never been more obvious. Managers are being forced to make difficult choices between high-touch experience delivered by […]
March 31, 2009
Published by Ines at March 31, 2009
Categories
I6NET has integrated Acapela High Quality speech synthesis to give the say to IVVR systems using VXI*, its VoiceXML browser designed for Asterisk, the Open Source PBX for call center platforms. VXI* is the first official, native integration between the Asterisk open source telephony engine and VoiceXML. Users can connect this software plugin to use Voip or TDM boards, and take part in the application defined interactive voice & video response (IVVR) systems. The VXI* VoiceXML interpreter works directly with the Asterisk PBX software supported by Digium®. VXI* is fully compliant with the W3C’s VoiceXML 2.0+ specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced voice and video solutions, and real-time video calling applications ‘Our approach for VXI* has always be to open our product to all speech technologies leader engines. Today we are […]