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February 23, 2012
Published by Borja Sixto at February 23, 2012
Categories
Verbio is I6NET’s Congress Partner at next MWC 2012 Barcelona. VERBIO provides a complete portfolio of speech technology and voice solutions with full support of the VXI* VoiceXML Browser: Corporate Branding Voice, Speech Analytics, E-learning audio content, Transport announcement , Mass Media Transcription, ATM speech deployment ,Web Speech, Voice Biometrics , and so on. VERBIO offers “win to win” proposals to its customers, understanding their business models and adapting to them. Nowadays voice solutions cannot be applied using a standard approach to all kind of customers. Solutions must be adaptable and flexible to meet company and organization goals attending to technical needs as well as market and geographical approach. VERBIO today is already a reference supplier for Spanish-speaking market, covering all official languages in Spain (and all of) as well as CALAM (Brazil, Mexico, Argentina, Colombia, Uruguay, Paraguay, Peru). Main […]
September 21, 2010
Since a few months ago, It was said the possibility that Verbio, the spanish speech technology manufacturer creates a built –in grammar with all the regions, cities and streets of Spain. It definitely has become reality, and has been chosen on October 1st, 2010 to celebrate the official product launch: Verbio Street Built-in Spain. The launch campaign includes a discount value until January 2011. I6NET is pleased to present this new smart option for your IVR applications running over VXI* platforms! Moreover, as they have got used to us, they have exceeded expectations including phonetic variants and the different languages used in each municipality. This has been achieved thanks to its multilingual voice recognition system. Verbio has trusted in Deyde, with whom he has established an alliance to develop this product, for having the Spanish street grammar constantly updated. It […]
February 8, 2010
Published by Ines at February 8, 2010
Categories
February 5th 2010, Barcelona, Madrid – Spain. In today’s challenging customer contact centre environment, customer service representatives spend the majority of their time dealing with complex and time-consuming calls. So it is ever more critical that they handle these calls according to corporate guidelines. In addition, contact centres across many sectors are dealing with increased regulation, creating the need to monitor potential compliance issues, and resolve these swiftly, before they escalate into serious problems. These challenges apply to contact centres of every size. The VXI* – Verbio Speech Analytics over Asterisk provides a scalable solution, with applications tailored to the needs and budgets of both large and small contact centres. And, because it is based on an open architecture, it can co-exist easily with your existing contact centre IT infrastructure and others PBX systems. Designed for huge volumes of recordings […]
December 11, 2009
Quito-Madrid, December 10, 2009. Corporación Nacional de Telecomunicaciones del Ecuador (CNT), ecuadorian national fixed line carrier has implemented an advanced 116 phone self-service base on large and scalable Voice Portal systems for all its international calls. The 116 is a dynamic IVR application with Speech Recognition to select the country, cities and ask for any local numbers. All the solution has been implemented by Interlancompu who makes the installation, developments, and platforms’ configuration base on VXI* VoiceXML browser from I6NET. The voice portal user interface has been designed and created using Eclispe VoiceXML generation tools, both Speech Synthesis (TTS) and Automatic Speech Recognition (ASR) engines for spanish voices are provided by Verbio Technology. The 116 number is able to use both DTMF or ASR with different kind of VoiceXML grammars. This smart voice application provides short-cuts to improve the user […]
December 29, 2008
Published by Ines at December 29, 2008
Categories
Barcelona, Madrid, Spain – December 28th, 2008, Verbio speech technology provider, and I6NET, provider of IVR/IVVR IP/3G telephony solutions for Asterisk, today announced a new update for their integration of Verbio – VXI* VoiceXML browser for Asterisk platforms. VXI* use an hi-optimized integration with Asterisk that provides to Verbio advanced integration for speech engines, including protocol conversion, SSML, media conversion and streaming, application logic and third party integration. It supports industry standards for and is compatible with all devices supported by Asterisk. “Verbio has a near collaboration with I6NET, because they are very close to Iberian and Hispanic market that needs voices and languages both for TTS and ASR components for our VXI* VoiceXML browser for Asterisk; it’s very important for our solutions to work well with Verbio local voices, where they have their expertise” says Iván Sixto, CEO and Business […]