We are going to talk more about video capabilities of an IVVR based on VXI* and how important it is to get a platform interoperable with a large number of video channels and protocols. Today, video applications are becoming more and more significant for social medias and advanced communications services. It’s not only a new Technology Trend, video is a killer feature to build amazing services for businesses. Today, there’s 6 major key factors to consider: Users are demanding more multimedia interactions and realtime video All new smartphones, tablets, netbooks, laptops,… are video-ready with front cams Social medias are changing people’s and consumer behavior and expectations Videocalls add new ways to sell, negotiate, support, promote, advice, hire… IP Networks are ready for a Video Services Revolution within communications Big Internet players like Apple, Facebook, Google, Microsoft are adding new video […]